At Sree Raaga Resort, we are committed to protecting the privacy and personal information of our guests, website visitors, and customers. This Privacy Policy explains how we collect, use, store, and safeguard your information.
1. Information We Collect
We may collect personal information including, but not limited to:
- Name, contact number, email address, and postal address
- Government-issued identification details at the time of check-in
- Booking details, payment information, and stay preferences
- Website usage data such as IP address, browser type, and cookies.
2. Use of Information
The information collected is used to:
- Process reservations and manage guest stays
- Communicate booking confirmations, updates, and service-related information
- Improve guest experience, services, and website functionality
- Comply with legal, regulatory, and statutory requirements
- Respond to inquiries, feedback, or customer support requests.
3. Data Sharing & Disclosure
- Guest information is not sold, rented, or shared with third parties for marketing purposes.
- Information may be shared with trusted service providers (such as payment gateways or booking platforms) strictly for operational purposes.
- Disclosure may occur if required by law, government authorities, or regulatory bodies.
4. Data Security
- Sree Raaga Resort implements reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, misuse, or disclosure.
- While we strive to protect your information, no method of electronic transmission or storage is completely secure.
5. Cookies & Website Tracking
- Our website may use cookies to enhance user experience and analyze website traffic.
- Users may choose to disable cookies through browser settings; however, this may affect website functionality.
6. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Guest Rights
Guests have the right to:
- Request access to their personal information
- Request correction or deletion of inaccurate data, subject to legal and operational requirements
- Withdraw consent for non-essential communications
8. Policy Updates
This Privacy Policy may be updated periodically without prior notice.
Continued use of the resort’s services or website constitutes acceptance of the updated policy.
Get In Touch
Phone: +91 89045 21155
Email: sreeraagaresort@gmail.com
Address:
Taluk Chamarayapatna, No. 1246,
Budigere Bypass Road, Hobli,
Devanahalli, Karnataka – 562129
