What is the check-in and check-out time?

Check-in is from 1:00 PM and check-out is by 11:00 AM. If you are arriving on an early-morning flight or need a late departure, ask when you book — it can often be arranged.

What is the cancellation policy?

A direct booking can be cancelled free of charge up to 5 days before the check-in date. Refunds are processed within 5 to 7 business days to the original payment method.

How much is an extra bed?

An extra bed is ₹1,500 per night for an adult and ₹1,000 per night for a child, subject to the room's capacity.

Is breakfast included in the room rate?

Yes, breakfast is complimentary with every room category, and direct rates are the same on weekdays and weekends.

Sree Raaga Resorts

Booking policies

These are the terms that apply to a room booked directly with us, through our own booking system. If you booked through MakeMyTrip, Goibibo, Booking.com or any other platform, the cancellation and refund rules shown to you by that platform apply instead of the ones below.

Check-in and check-out

Check-in: 1:00 PM
Check-out: 11:00 AM

Early check-in and late check-out depend on whether the room is free and may be charged. Photo ID issued by the government is required at check-in, for every adult guest.

Cancellation and refunds

More than 5 days before check-in

Cancel and you are refunded in full — the whole booking amount, with nothing deducted. The money goes back to the card or account you paid with, normally within 5 to 7 business days, depending on your bank.

Within 5 days of check-in

The booking is non-refundable, because the room has been held and prepared for you and is no longer being offered to anyone else. This covers late cancellations, a change of plan, and not arriving at all. No refund or credit applies.

Changing a booking

Dates, room type and guest names can all be changed while you are still outside the 5-day window, as long as we have the room free. A change requested inside that window is treated as a cancellation and follows the rule above, so tell us early rather than late — if something is uncertain, call and we will tell you where you stand before you commit.

Things nobody planned for

Floods, a government travel restriction, a medical emergency. These are looked at one at a time rather than by rule, and the outcome may be a new date, a credit note, or a partial refund. Call us — this is a conversation, not a form.

Children and extra beds

Under 5: Stay free, sharing the existing bed. No extra bedding or meals are included at that price.
5 to 12: Counted as a child. A child rate applies, and an extra bed or meals are charged on top if you need them.
12 and over: Counted as an adult, at adult rates.

An extra bed is ₹1,500 a night for an adult and ₹1,000 a night for a child. How many extra beds a room takes is not the same for every room type — the duplex takes more than an executive room, and the compact villa takes none — so the exact allowance and price for the room you are looking at is shown in the booking system before you pay.

House rules

Outside food and drink are not permitted unless we have agreed it beforehand. That includes a cake brought in for an event.
No smoking inside the rooms. There are designated areas outside.
Pets are not permitted anywhere on the property.
Visitors who are not staying need to be cleared with us first, and leave by 8:00 PM.
Swimwear in the pool, children in the pool only with an adult, and no food, drink or smoking at the poolside.
Music or anything else loud enough to carry into somebody else's evening will be asked to stop.
Damage and missing items — linen, towels, fittings — are charged, and settled before check-out.
We can refuse entry or ask a guest to leave for misconduct or anything illegal. Weapons and banned substances are not permitted on the property.

Rates and taxes

Rates move with the date and with how full we are, so the figure on a page here is a starting point and the figure in the booking system is the one you will pay. Taxes and government charges are added as applicable and are shown before payment. Payment for a direct booking is taken in full at the time of booking.

Your card details are handled by our booking provider's payment gateway and never reach this website.

Privacy and cookies

Booking a room asks you for a name, an email address, a phone number and your stay details. We use them to hold the booking, to reach you about it, and for nothing else. We do not sell or rent your details, and we do not pass them to anyone for their own marketing. Payment information is handled by the payment gateway, not by us.

This site uses cookies and two analytics tools — Google Analytics and Microsoft Clarity — to understand which pages are read and where people get stuck. Our booking system sets its own cookies in order to remember your dates and your basket. You can block or delete cookies in your browser; the site will still work, and the booking system may need you to re-enter your dates.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will action it.

Anything not covered here

Ask. A phone call settles most of it, and we would rather answer the question than have you guess from a document.

Phone: +91 890 456 1155
Email: [email protected]

These policies apply to direct bookings and are the ones configured in our booking system. Terms for weddings, corporate bookings and other contracted events are issued with the individual quotation and are not covered above.